This Privacy Policy describes how Duoin IT Consulting ("Company," "we," "us," or "our") collects, uses, discloses, and protects information when you use Aisle 9 consumer applications and related services (collectively, the "Services").
1. Information We Collect
We collect information directly from you, automatically through your use of our Services, and from third-party identity providers.
A. Information Provided Directly by You
- Account and authentication data, including your email address, display name, and profile photo.
- User-generated content such as listings, catalog submissions, shopping lists, favorites, notes, feedback, and support requests.
B. Information Collected Automatically
- Authentication identifiers, including a unique user identifier.
- Activity such as votes, price verifications, shopping-list updates, and store-favoriting events.
- Log and technical data including IP address, browser type, operating system, session activity, access timestamps, and error logs.
- Non-sensitive reference data cached in browser local storage.
2. How We Use Your Information
We use information to provide the Services, manage identity and access, protect security, maintain auditing, improve the product, and send essential transactional or security communications.
3. Disclosures and Data Sharing
We do not sell your personal information. We disclose information only to authenticated platform users as described above, service providers supporting our operations, when legally required or necessary for safety, or as part of a business transfer.
The app uses Firebase Authentication and Google Sign-In to support account access. Those services process information under the Google Privacy Policy.
4. Data Retention and Account Deletion
Account profiles are retained while active. Historical activity and audit records may persist for marketplace integrity, security, compliance, or legitimate business protection. Local storage remains until cleared or overwritten. You can request account deletion from Profile in the app or through our Account Deletion Request page.
5. Security Measures
We use standard authorization controls, encrypted database connections, Row-Level Security policies, and role-based administrative permissions. No method of transmission or electronic storage is 100% secure.
6. Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, object to, or restrict processing of your personal information. Submit requests to app.support@duoin.co.
7. Contact Us
Duoin IT Consulting
Diamond Estate
app.support@duoin.co
To delete your account in the Android app, sign in, open Profile, and select Delete account. We verify the request through your signed-in account before processing it.
Cannot access the app?
Send a deletion request from the email address associated with your account. Include the subject “Aisle 9 account deletion” so we can identify and process your request.
Request account deletion by email
What is deleted
Your account profile and personal account data are deleted or de-identified. Shopping-list data and other personal account content are removed with the account where applicable.
What may be retained
Some marketplace records and security audit logs may be retained where needed for fraud prevention, legal compliance, security investigations, or legitimate business protection. Retained records are not used to reactivate your account.
Processing and support
We will send confirmation to your account email address when processing is complete. For questions about access, data, or an existing request, contact app.support@duoin.co.
Welcome to Aisle 9. These Terms of Service ("Terms") govern your access to and use of the Aisle 9 applications and services (collectively, the "Services"), operated by Duoin IT Consulting ("Company," "we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
1. Account Eligibility and Security
- You must be at least 13 years old, or the applicable legal age in your jurisdiction, to use the Services.
- You are responsible for maintaining the confidentiality of your authentication credentials and for activity under your account.
2. Acceptable Use and Content Standards
Do not submit false, misleading, inaccurate, or deceptive data; enter personal or sensitive data in non-designated free-text fields; attempt to access unauthorized systems; upload malware; use automated scrapers without written permission; or interfere with the Services or hosted infrastructure.
3. User-Generated Content and License Grant
You retain ownership of original content, price submissions, and notes you post. By submitting store information, prices, votes, and catalog additions, you grant the Company a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, display, distribute, and aggregate it to operate, improve, and provide the Services.
4. Operational Disclaimers and Price Accuracy
Pricing and store availability information on Aisle 9 is supplied for informational and crowd-sourced comparison purposes only. We do not guarantee the accuracy, completeness, or timeliness of store information or prices. Actual shelf prices at physical retail stores prevail over platform data.
5. Termination and Suspension
We may suspend or terminate access, with or without notice, if you violate these Terms, where required by law, if unexpected technical or security issues arise, or if unauthorized access is detected.
6. Limitation of Liability
To the maximum extent permitted by law, Duoin IT Consulting, its affiliates, directors, employees, and infrastructure providers are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits or revenues, loss of data, use, goodwill, or other intangible losses resulting from access to or use of the Services, inaccurate pricing or store data, or unauthorized access, use, or alteration of content.
7. Modifications to Terms
We may modify these Terms at any time. Updated versions will be posted with a revised Last Updated date. Continued use after modifications indicates acceptance of the new Terms.
8. Governing Law and Contact
These Terms are governed by the applicable laws of the jurisdiction in which the Company operates, without regard to conflict of law principles.
Duoin IT Consulting
Diamond Estate
app.support@duoin.co